LUXURY HAIR FOR THE “NATURALLY CHIC”

Store Policies



Returns

All items being returned must be unworn and in original packaging

 

 Only under the circumstances that WE SHIPPED THE WRONG ITEM will we accept returns and pay the return shipping fees. 

 

Due to health reason under any other circumstances we will not be able to accept returns

 

  • Shipping/Cancellation  

 

As a customer turned business owner i know how it is to have to wait around for your shipment with that in mind we try our hardest to process orders and get them shipped in a timely manner. Please allow 1-5 business days for processing of all  orders and an additional 3-7 business days for your shipment to be delivered. In order to keep things speedy and running smoothly we can only allow up to 24  hours after placing a order for it to be canceled. 

 

 If there are any issues with your product(s) please do not hesitate to contact customer service via email: [email protected]